Continuity Guardian’s Incident Manager is following the best practices has established a fully functional module that enables the Organizations to Register and Categorize the incidents, notify instantly the involved response teams, as well as to analyze the root cause of the incident and monitor the remediation actions.Collaboration tools enable the stakeholders and the incident management Teams to monitor the Incident Management process and the tasks performed by the involved persons in real-time.
One-Tool-Management
- Automate incident collection from various users.
- Enables a methodical mass notification, to all parties involved.
- Create a series of templates to manage faster every Incident.
- Supports root cause analysis and actions taken to increase adaptability.
Prioritization & workflow based on Risk
- Automatically prioritize incidents based on information provided by CG.
- Standardize workflows, reporting, and analytics in a manner that is compliant to the ISO 22301.
- Enables a methodical mass notification, to all parties involved.
- Automation of approval process of an incident report or case investigation.
Reporting & dashboards
- Use insightful dashboards to compare performance and status metrics.
- Quickly create reports with a simple click.
- Dashboards that value priority or severity.
- Drag and Drop function to collect images, video, audio and other data.